Chief Development Officer

Boston, MA

At United South End Settlements (USES), we offer programs that support the whole family in achieving economic mobility. We help parents and caregivers develop their own capacity to reach their goals, increase their income and assets, and connect with new networks of people through One-on-One Coaching combined with opportunities for personal development through Family Mobility programming. For children and youth, we provide quality education and enrichment opportunities that foster personal development and social-emotional skills such as perseverance, communication, teamwork, and problem-solving – Early Childhood Education, club48 out of school time programming, and Camp Hale on Squam Lake in New Hampshire. We believe that as families increase their income and assets, become more resilient and connect to a diverse network, they and their children are more likely to develop the necessary skills to disrupt the cycle of poverty.

As United South End Settlements celebrates its 125th year and beyond, we are now reaffirming our founding vision of an inclusive community where neighbors from all walks of life work together so that all can thrive, while implementing a bold, new model designed to promote economic mobility and social capital to break the generational cycle of poverty.


The Chief Development Officer will build on the organization’s success of more than doubling our annual fundraising program and lead USES’s fundraising & donor relations and our marketing & communications.

USES is embarking into a new phase of growth with its Co-Executive Directors to continue to build on USES’s stability and strength and grow philanthropic support to at least 3M+ annually by FY23. As a member of the executive team, the Chief Development Officer will report to and partner closely with the Co-Executive Director to set our direction in fundraising, marketing, and communications, as well as actively contribute to the development and implementation of USES’s strategic goals and objectives, annual budget process, talent-related decisions, and overall organizational direction.

The Chief Development Officer will manage the Development and Communications team. The Director will foster a culture of philanthropy among staff, participants, volunteers, and the Board of Directors. The Chief Development Officer will report to Jerrell Cox, Co-Executive Director. 


The key responsibilities of this position include:

  • Fundraising

    • Partnering with the Co-Executive Directors and Board of Directors to create a culture of philanthropy that allows USES to achieve ambitious fundraising targets.

    • Manage annual development plan and ensure Development team is meeting targets and key activities.

    • Building strong relationships with Program Directors, positioning Directors as partners in their program’s fundraising success and collaborating on the development of innovative programs.

    • Serve as fundraising liaison to the Board of Directors and volunteer committees, managing and coaching these individuals to ensure their success in development.

    • Curate a portfolio of events over each fiscal year to promote engagement in USES’s mission with donors, most notably, The Neighborhood Gala. 

  • Donor Relations

    • Cultivating and managing a portfolio of 100+ prospects and donors and ensuring USES’s relationships, both new and existing.

    • Working with Co-Executive Directors in the management of their relationships to support USES’s culture of philanthropy.

  • Marketing & Communications

    • Serving as an external face of the organization and raising USES’s visibility to external stakeholders and partners, including funders, community partners, and media.

    • Developing key messaging and curating agency narrative for support and opportunity through multiple media sources.

    • Working with the Co-Executive Directors in identifying opportunities to promote them as a thought leader in media (publications/interviews), events, conference presentations, and similar settings.



There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

  • A commitment to USES’s mission, vision and values

  • A minimum of 7 years of experience that demonstrates success cultivating, stewarding, and soliciting donors and direct experience managing a development department

  • An ability to lead in an organization that is fast paced, growing and changing

  • Demonstrated experience in taking initiative and setting and achieving ambitious goals

  • An ability to coach, lead, and inspire a team to achieve goals

  • Experience working collaboratively with a Board of Directors and volunteer committees

  • Superb written and communication skills, public speaking skills; highly interpersonal

  • Strong organizational and time management skills with the ability to manage competing priorities

  • Ability to exercise sound judgment and confidentiality at all times

  • A working knowledge of Salesforce or other CRM



The salary range for this role is $95,000- 105,000 and is commensurate with experience. We’ll promote your professional growth and development by providing access to a benefits package, including medical and dental insurance, 401(k) retirement plan, pension contributions, paid vacation, and more. 


This role is based primarily in-person at USES’ headquarters at 48 Rutland.  Our standard administrative work schedule is  9-5, but there will be occasional evening and weekend needs dependent on needs, Board and community meetings, etc. Masks are required to be worn indoors by staff and all children over the age of 2 years. All staff entering the office building are subject to weekly COVID testing and will be asked about vaccination status.


Interested candidates are encouraged to promptly submit their application through the online portal. All applicants will receive a response to their application within two weeks of submission. 

USES is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, genetics, or any other status or characteristic protected by federal, state, or local law. USES is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team.